Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and contact information (email, phone number)
• Company information and job title
• Account credentials and preferences
• Payment and billing information

Usage Information

• Log data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new features and services
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share information:

• With service providers who assist in our operations
• To comply with legal requirements
• To protect our rights and safety
• In connection with a business transfer

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures:

• Encryption in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training and confidentiality agreements

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

For healthcare clients, we maintain HIPAA compliance through:

• Business Associate Agreements (BAAs)
• Encrypted data transmission and storage
• Access controls and audit logs
• Regular compliance training
• Incident response procedures

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary based on the type of information and applicable legal requirements.

You have the right to:

• Access and update your account information
• Opt out of marketing communications
• Request deletion of your data
• Disable cookies in your browser

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: info@bytesicht.com
• Phone: +381 65 3551 303
• Address: Niš, Serbia