Legal

Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using Bytesicht's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

Bytesicht provides AI automation services including but not limited to:

  • Custom AI solutions development
  • AI chatbot implementation
  • Predictive analytics systems
  • Automation audits and consulting
  • AI reporting and dashboard creation
  • Custom software development with AI integration

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use our services in compliance with applicable laws
  • Not interfere with or disrupt our services
  • Respect intellectual property rights
  • Report any security vulnerabilities promptly

4. Payment Terms

Payment terms are specified in your service agreement. Generally:

  • Fees are due according to the agreed payment schedule
  • Late payments may incur additional charges
  • Refunds are subject to our refund policy
  • Price changes require 30 days notice

5. Intellectual Property

All intellectual property rights in our services and technology remain with Bytesicht. Custom solutions developed for clients may have shared or transferred rights as specified in individual agreements.

6. Confidentiality

We maintain strict confidentiality regarding client data and business information. Both parties agree to protect confidential information disclosed during the course of our business relationship.

7. Limitation of Liability

To the maximum extent permitted by law, Bytesicht shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

8. Service Level Agreement

We strive to maintain high service availability and performance. Specific SLA terms are outlined in individual service agreements.

9. Termination

Either party may terminate services with appropriate notice as specified in the service agreement. Upon termination, certain provisions of these terms will survive.

10. Governing Law

These terms are governed by the laws of the Republic of Serbia. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the competent courts located in Niš, Serbia.

11. Contact Information

For questions about these terms, please contact us:

  • Email: info@bytesicht.com
  • Phone: +381 65 3551 303
  • Address: Niš, Serbia